about HAGER Profile
Using HAGER experience from deserts, jungles and crises in work and learning with Digital Skills and IT AI Business Processes
Mission
HAGER contributes to health and climate protection.
Vision
HAGER aims to be a leading quadrilingual expert at the interface between business, psychology and IT AI.
Continuous improvement of the collaboration between human working techniques and work processes, IT tools and AI tools.
How people experience and improve their interaction with AI IT processes.
Stress-resistant employees, work processes and IT AI tools.
AI bots help to manage stressors in IT business processes and human work techniques.
HAGER is revolutionising the way we work and learn with work processes and AI.
𝐓𝐫𝐮𝐬𝐭
HAGER is international and national professional experience with top references, top qualifications and a Master of Science in Economics from the renowned University of Munich LMU.
𝐚𝐮𝐭𝐡𝐞𝐧𝐭𝐢𝐜
As a business man Markus HAGER is an original
He uses his experience as sportsmen and musician on stage.
Markus lived, traveled, worked and studied in 4 continents.
𝐕𝐚𝐥𝐮𝐞 𝐜𝐫𝐞𝐚𝐭𝐢𝐨𝐧
HAGER understands your basic personal needs when working and learning. HAGER creates personal benefits for you.
job position per remote, hybride or on-site upon request
Interface Functions between Business, Organisationpsychology and IT Information Technology AI Artificial Intelligence
AI Application Manager
AI Simulation Software Digital Twin Real Virtual World Composer Process
AI IT Business Process Engineer
Data Manager
Digital Process Manager
Business IT Process Analyst
Process IT Auditor SOX
Online Onsite Trainer with German, English, Spanish, French
IT Controller
Application & Product Owner
Business Process Auditor ISO9001
Process Stress Auditor
Process Manager
Quality Manager ISO9001
Project Manager Support PMO
Expert
Since 1999, HAGER has been a certified expert with an MBA in Economics and a minor in Organisation Psychology.
HAGER is an expert to bring together the AI digital and human work world in fast transformation for all of us.
HAGER is an expert in continous improvement of digital human work skills working with IT business process engineering with support of AI process AI agents.
HAGER has international and national professional experience in digital process engineering, training and process auditing in four languages.
HAGER has experience of stressors in processes and working techniques under extremely stressful conditions in crises, deserts and jungles.
HAGER understands the reciprocal causes and effects of stress at work and in learning, with an impact on health and material use for climate.
HAGER modul solutions continous improvement more success less stress
Modul system is climate-neutral, health-promoting, and based on AI data and experience from human work processes.
HAGER modul solutions aim is to have more success less stress.
Upon stress level high medium low all modules help to manage your stress.
Analogous to the industrial AI manufacturing process for electronic components, there is the HAGER modular learning system here: HAGER AI-based e-learning and live webinars with Markus Hager (blending learning).
All learning modules are independent of each other:
- Digital process auditing and on-site
- Digitization of IT business processes
- Programming of digital IT business processes for managing IT devices and or IT devices
- Linking process data with digital processes for process speed and precision
- AI-automated optimization of process data and digital processes
- Human optimization of process data and human digital work soft skills
- Decisions based on process data and human experience
- Training in new processes and human digital work soft skills
- ReAudit continous improvement
- Re-digitization of IT business processes continous improvement
Customer requirements profile
Tasks MINIMUM
Digital Audit AI IT Business Process Data or
Digital Audit AI Application or
AI Simulation Application Digital Twin Composer Process or
Digital Audit AI Agents in IT Business Processes or
Digital Interviews menschliche Arbeitstechniken KI Agent Support or
Maintenance of AI applications and AI processes or
Digital audit of target/actual deviations Stressors in processes and human working techniques or
SOX IT security audits or
Reporting wit AI support or
Operational business controlling with AI agent support or
Training processes, AI applications and digital soft skills Human working techniques or
Training in technical languages German, English, Spanish, French or
Tasks STANDARD
Continuous improvement managing IT business requirements of Process and AI Agents process support ( AI digital world)
Continuous improvement managing user requirement of human work learning techniques / digital soft skills and AI Agents process support ( human world)
Conducting digital workshops on IT business process solutions with process support from artificial intelligence agents and process mining in German, French, Spanish or English
Conducting blended learning training courses on IT business processes and digital soft skills in German, French, Spanish or English
Collaborating on process data management for software process mining
Development of query analyses of process data in databases
Implementation of digital audits and re-audits to manage stress factors in IT business processes and human work learning techniques/digital soft skills for Continuous improvement
Continuous improvement through collaboration in the application of digital twin theory in IT business process management
Tasks NICE TO HAVE
ReAudit on different stressors in process and digital soft skills working and learning techniques
Requirement analysis for process solutions to reduce stressors in processes, working and learning techniques
Gamification elements of sport and music in process design
Conducting presentations in educational institutions and companies
Presentation to management and decision-making bodies
Support in AI agents to support processes
Support in digital twin projects
Requirements STANDARD
Master’s degree in business administration and economics
Mother tongue German and / or English
Language diploma French, Spanish
Additional qualification SVEB Adult Education IT Controlling
Mindset and experience on interfaces between digital and human work world / interfaces between organisationspsy, business sciences and AI IT
Process knowledge and experience, interface IT business processes, human digital skills and work learning techniques
First know how and experience with process data and software IT Artificial Intelligence Agents and Process Mining
Humour, strong solutions, communicative, empathic, assertive, able to learn in a team, independent, networker
Microsoft Office Powerpoint, Excel, Word, Access, MS Visio, Sharepoint
Requirements NICE TO HAVE
In case of engagement specifque education in Artificial Intelligence Agents, Process Minining Management
Additional qualifications and self practise to do upon request
Core competences
Markus HAGER works like a swiss watch
Out of the box unconventional thinking and implementation solutions
Identification and if possible reduction of stressors in work processes and work methods to corporate strategy
Design of interaction between work methods and user interfaces GUI and IT business process with user in the centre
Design of digital process support hyperautomation if necessary with selection of appropriate software
Implementation of digital end to end processes with business process data analysis for continuous improvement
Teaching the correct execution of new IT business processes with soft skills in 4 languages
Further development of learning processes and techniques through sport and music experiences
sector
Banking & Finance & Insurance
Automotive
Logistics & Supply Chain
Informationtechnology
Education
expertise
IT Business Process Management
Organizational and Technical Interface Management
Business operations & reporting
Project controlling & KPI reporting
Business process auditing ISO9001
Corporate health process auditing in business environment
Business process re-engineering
Requirement engineering
Business process automation & process support
Software & reporting system engineering
Testing Management
Report & Document implementation in ERP & IT architecture
IT Operations Change Release Management
Corporate Training
qualifications
Swiss SVEB Certification Business Trainer – Switzerland
IT Controlling – Swiss Zfu business school
Expert in Process Management – Excelencia Institution Spain
TÜV CERT Auditor Quality Manager – TÜV Germany
TÜV CERT Process Auditor ISO9001 – TÜV Germany
Master of Science in Economics MSc – University in Germany
Master of Science in Economics MSc minor subject work and organizational psychology – University in Germany
Thesis Controlling System for Product and Process Innovation in Prototyping – BMW Group München
IT know how
CHAT GPT AI Agents, AI Google Analytics
Business Process Management Languages UML, BPMN
Microsoft Office Paket, Visio, Sharepoint, Visual Basic, SAP CO, FI, SD, MM, PP, PM, SAP BI, BO Analyser
ORACLE, SQL, GDW, Reporting Microstrategy, Business Process Management Tools
Java, HP Quality Testing, Hypersnape, IBM AS400 / DB2, OLAP, IT Banking Plattform
LMS Learning Management Systems Moodle & Digital Marketing Tools & Online Training Tools
MS SQL, MS powershell, k2 workflow engineering, active directory, cisco webcall, MS teams call, service desk
Content Management System WordPress, Google SEO, Online Marketing, Video
business languages
English: mother tongue
German: mother tongue
Spanish: level business spoken and written language – university certification
French: spoken and written language – DELF certification
Italian: Understanding
clients description of HAGER workstyle and HAGER personality
HAGER works like a Swiss watch
HAGER is more success less stress for human and nature
solution, customer and results driven
human soft skills and stress sensible
multicultural mindset based on european and swiss origine
multidisciplinary business man, sportsman, musician
Expert IT Business User Requirements
Authentic appearance with almost 2m height
health and climate protection are the focus
swiss & multicultural experienced entrepreneur
motivator
networker
rhetorical and sales talent
high do-er implementation rate
high conflict potential
self motivated & high team player
enthusiastic abilities
Conceptual, analytical and methodical approach
