about HAGER Profile
Mission
HAGER contributes to health and climate protection.
Vision
HAGER wants to be the leading expert in continous improvement of digital work process and digital skills, human work-learning techniques.
HAGER revolutionises the way of working and learning with digital tools and software.
Sustainable values
𝐓𝐫𝐮𝐬𝐭
HAGER is international and national professional experience with top references, top qualifications and a Master of Science in Economics from the renowned University of Munich LMU.
𝐚𝐮𝐭𝐡𝐞𝐧𝐭𝐢𝐜
As a business man Markus HAGER is an original
He uses his experience as sportsmen and musician on stage.
Markus lived, traveled, worked and studied in 4 continents.
𝐕𝐚𝐥𝐮𝐞 𝐜𝐫𝐞𝐚𝐭𝐢𝐨𝐧
HAGER understands your basic personal needs when working and learning. HAGER creates personal benefits for you.
job position possible per remote, hybride or on-site upon request
Senior Advisor
Business IT Process Engineer
Business Process IT Auditor SOX
Seminar Trainer with German, English, Spanish and French
Speaker
interface function between digital skills, human work process & IT business process
IT Business Process Analyst
IT Controller
Application Super User & Product Owner
Business Process Auditor ISO9001
Process Manager
Quality Manager ISO9001
Project Manager
Expert
Since 1999 HAGER is the certified expert with an MBA University and international & national work experience in Digital Process Human Work Tec Engineering & Digital Skills & Blended Training in 4 languages.
Markus HAGER is a process expert between digital process and human thinking and action process when working and learning.
HAGER knows the cause and effect between IT, business and work psychological process, IT tools and work techniques with their positive and negative interactions. Stressors in work process and techniques are an example. Some negative stressors have negative consequences for our health and climate, as we all feel each day. As a core competence, HAGER focuses on resilience to overcome stressors in a sustainable way.
Markus HAGER stands for more resilient employees, health and nature.
Customer requirements profile
Tasks MINIMUM
IT business process audit deviations ISO 9001 or
SOX IT security audits or
Reporting or
Operational controlling in sales or
Training processes and digital soft skills or
Business language training in Process Management
Tasks STANDARD
Process Requirement Engineering from requirements elicitation to implementation of IT business requirements incl. PC user interface GUI
Working and learning techniques soft skills from requirements elicitation to implementation of user requirements
Conducting workshops on process solutions with software Artificial Intelligence, Process Mining, Robot Process Automation in German, French, Spanish or English
Conducting blended learning trainings on IT business process, soft skills in German, French, Spanish, or English
Preparation of requirements analysis for process data and processes for software Artificial Intelligence, Process Mining
Requirement analysis for end-to-end process automation and processes for software robot process automation
Query and analysis of process data in database
Tasks NICE TO HAVE
Audit on different stressors in process and working and learning techniques
Requirement analysis for process solutions to reduce stressors in processes, working and learning techniques
Gamification elements of sport and music in process design
Conducting presentations in educational institutions and companies
Presentation to management and decision-making bodies
Requirements STANDARD
Master’s degree in business administration and economics
Mother tongue German and / or English
Language diploma French, Spanish
Additional qualification SVEB Adult Education IT Controlling
Mindset and experience at interfaces between cognitive sciences, business sciences and IT
Process knowledge and experience, interface IT business processes, human thought and action processes
First know how and experience with process data and software IT Artificial Intelligence, Robot process automation and Process Mining
Humour, strong solutions, communicative, empathic, assertive, able to learn in a team, independent, networker
Microsoft Office Powerpoint, Excel, Word, Access, MS Visio, Sharepoint
Requirements NICE TO HAVE
Additional qualifications and self practise to do upon request
IT Tools, New Technologies Artificial Intelligence, Robot Process Automation, Process Minining
Business Analysis
Work-learning technology
Mental Coach in Gaming factors sports and music in work process
Core competences
Markus HAGER works like a swiss watch
Out of the box unconventional thinking and implementation solutions
Identification and if possible reduction of stressors in work processes and work methods to corporate strategy
Design of interaction between work methods and user interfaces GUI and IT business process with user in the centre
Design of digital process support hyperautomation if necessary with selection of appropriate software
Implementation of digital end to end processes with business process data analysis for continuous improvement
Teaching the correct execution of new IT business processes with soft skills in 4 languages
sector
Banking & Finance & Insurance
Automotive
Logistics & Supply Chain
Informationtechnology
Education
expertise
IT Business Process Management
Organizational and Technical Interface Management
Business operations & reporting
Project controlling & KPI reporting
Business process auditing ISO9001
Corporate health process auditing in business environment
Business process re-engineering
Requirement engineering
Business process automation & process support
Software & reporting system engineering
Testing Management
Report & Document implementation in ERP & IT architecture
IT Operations Change Release Management
Corporate Training
qualifications
Swiss SVEB Certification Business Trainer – Switzerland
IT Controlling – Swiss Zfu business school
Expert in Process Management – Excelencia Institution Spain
TÜV CERT Auditor Quality Manager – TÜV Germany
TÜV CERT Process Auditor ISO9001 – TÜV Germany
Master of Science in Economics MSc – University in Germany
Master of Science in Economics MSc minor subject work and organizational psychology – University in Germany
Thesis Controlling System for Product and Process Innovation in Prototyping – BMW Group München
IT know how
Business Process Management Languages UML, BPMN
Microsoft Office Paket, Visio, Sharepoint, Visual Basic, SAP CO, FI, SD, MM, PP, PM, SAP BI, BO & Analyser
ORACLE, SQL, GDW, Reporting Microstrategy, Business Process Management Tools
Java, HP Quality Testing, Hypersnape, IBM AS400 / DB2, OLAP, IT Banking Plattform
Google Analytics, SEO
LMS Learning Management Systems & Digital Marketing Tools & Online Training Tools
MS SQL, MS powershell, k2 workflow engineering, active directory, cisco webcall, MS teams call, service desk
Content Management System WordPress, SEO, Online Marketing, Video
business languages
English: mother tongue
German: mother tongue
Spanish: level business spoken and written language – university certification
French: spoken and written language – DELF certification
Italian: Understanding
clients description of HAGER workstyle and HAGER personality
HAGER works like a Swiss watch
HAGER is more success less stress for human and nature
solution, customer and results driven
human soft skills and stress sensible
multicultural mindset based on european and swiss origine
multidisciplinary business man, sportsman, musician
Expert IT Business User Requirements
Authentic appearance with almost 2m height
health and climate protection are the focus
swiss & multicultural experienced entrepreneur
motivator
networker
rhetorical and sales talent
high do-er implementation rate
high conflict potential
self motivated & high team player
enthusiastic abilities
Conceptual, analytical and methodical approach
