HP Hewlett Packard IT consulting Switzerland 2011-2013

 HP Hewlett Packard Requirement Engineering – IT Business Process Engineering

1. order: Innovative eBanking Helpdesk for bank and end customer
HAGER success: 100% automated IT business end to end process for service desk within service level agreement

2. order: Reporting of the mandatory supervisory responsibilities of the Swiss banks
HAGER success: 100% automated IT business process with sending reports to the bank

3. order: Innovative reservations of currency rates
HAGER success: 100% automated IT business process with IT foreign exchange system to increase profit

4. order: e-report sending
HAGER success: 100% automated IT business process for report sending

Tools

Business Process Management Languages UML, BPMN

Microsoft Office Paket, Visio, Sharepoint, Visual Basic

ORACLE, SQL, GDW, Reporting Microstrategy, Business Process Management Tools

Java, HP Quality Testing, Hypersnape, IBM AS400 / DB2, OLAP

IT Banking Plattform

Online Training Tools

Google Analytics, SEO

Content Management System WordPress, SEO, Online Marketing, Video